About Our Flowers

What kind of flowers do you offer?

We offer an extensive selection of fresh-cut flowers sourced directly from farms in Ecuador and other top-growing regions.

Our collection includes premium roses, garden roses, hydrangeas, tropicals, fillers, and seasonal novelties — all carefully curated for quality, color, and freshness.

Every stem is selected with intention, so whether you’re designing for a wedding, a business, or a personal moment, you’ll always have nature’s best at hand.

Where do your flowers come from?

Our flowers come straight from where it all begins — the farms themselves.

MundiFlowers works directly with trusted growers in Ecuador, Colombia, Peru, Costa Rica, and other leading regions, ensuring every bloom is harvested, handled, and shipped with care.

We don’t buy from middle hubs — we’re part of the process, from the fields to our cooler in Tucson — so what you receive is always fresh, traceable, and responsibly grown.

How long will the flowers last?

The lifespan of your flowers depends on the variety and the care they receive — but when treated well, our blooms typically stay fresh for 10 to 15 days.

Because our flowers arrive straight from the farm, they start their journey with you at peak freshness.

Every order includes hydratation care from our team to help you enjoy your blooms longer — fresh, vibrant, and full of life.

Are your flowers eco-friendly?

Yes — sustainability is at the heart of what we do.

We partner with farms that respect both people and the planet, using eco-conscious growing methods and fair labor practices.

Every stem you receive reflects that commitment — responsibly grown, carefully handled, and delivered fresh from nature to you.

Ordering and Delivery

How can I place an order?

You can place an order through our website by selecting your desired products and quantities. For customized orders or special requests, feel free to contact us directly for personalized assistance.

Can I schedule deliveries in advance?

Absolutely. With MundiFlowers, you can plan your orders from 10 to 90 days in advance, ensuring your flowers arrive exactly when you need them.

Whether it’s for a one-time event, a recurring subscription, or seasonal planning, our pre-order system guarantees freshness, timing, and peace of mind — every single time.

What are your delivery areas?

We deliver throughout Arizona directly from our Tucson distribution center — keeping every order under our care, from cooler to customer.

For clients in other U.S. states, we also offer direct shipments from Ecuador, subject to order minimums and specific conditions.

In both cases, you receive the same Mundi standard: fresh, reliable, and professionally handled flowers, every time.

What is the delivery time for my order?

All MundiFlowers orders are pre-scheduled, so your flowers arrive exactly on the date you select at checkout.

Whether you choose local delivery or pickup at our Tucson location, your order is prepared and shipped according to our commitment schedule — ensuring each bloom is fresh and perfectly timed for your event or business needs.

Because everything is planned in advance, you can trust that your flowers will be ready, on time, and in peak condition.

Can I request same-day delivery?

Same-day delivery is not available through our online pre-order system, since all web orders are scheduled in advance to guarantee freshness and quality.

However, you’re always welcome to call us or visit our Tucson store to check same-day availability — our team will do their best to assist you with any immediate floral needs.

How are the flowers packaged?

Every order is packed by hand using specially designed boxes that protect the flowers and preserve their freshness during transit.

Each bunch travels with hydration packs and proper insulation, ensuring your blooms arrive nourished, cool, and intact — just as they left the farm.

Our team personally oversees every stage of handling, from the farm to our cooler in Tucson, so you receive flowers that are ready to design, display, or enjoy.

What happens if I’m not home to receive the delivery?

If no one is available at the time of delivery, our courier will do their best to leave the flowers in a safe, shaded location or contact you directly to coordinate redelivery.

To help us ensure a smooth delivery, we recommend adding any specific instructions (such as gate codes or drop-off preferences) when placing your order.

Our goal is always the same — that your flowers arrive fresh, safe, and beautifully timed for you or your recipient.

Payment and Pricing

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers. If you’re a regular client or part of our membership service, we also offer invoicing options for your convenience.

Can I get a refund or replacement for my order?

We stand behind the quality of every stem we deliver.

If something isn’t right with your order, please contact us within 24 hours of delivery so we can review the issue and make it right.

Once verified, we’ll gladly offer a replacement or credit, depending on your preference.

Because we work with living products, occasional issues can happen — but you can always count on our Satisfaction Policy to ensure your experience with Mundi is fresh, fair, and reliable.

Are there any discounts for large orders?

Yes, we offer special pricing for bulk orders and event planners. Contact us to discuss discounts and flexible pricing for your specific needs.

Subscriptions and Memberships

What is included in a flower subscription?

Every MundiFlowers subscription is designed to bring freshness, beauty, and balance into your space — whether it’s your business or your home.

You can choose weekly, biweekly, or monthly deliveries, each curated with seasonal flowers and colors to match your style and environment.

We handle everything — from selection to delivery — so you can simply enjoy flowers that always arrive fresh, inspiring, and on time.

How do I sign up for a flower subscription?

Yes, you can pause or cancel your subscription at any time with no penalties. Just notify us at least 5 days before your next delivery, and we’ll adjust your service accordingly.

Can I pause or cancel my subscription?

Yes, you can pause or cancel your subscription at any time with no penalties. Just notify us at least 5 days before your next delivery, and we’ll adjust your service accordingly.

What benefits do I get with a florist membership?

Being part of the MundiFlowers Florist Membership means joining a community that values creativity, quality, and collaboration.

Members enjoy preferred wholesale pricing, early access to new varieties and seasonal collections, and personalized customer support from our team in Tucson.

You’ll also gain priority access to Bloom Academy programs, professional workshops, and exclusive invitations to events connected with the EIAF international floral network.

It’s more than a membership — it’s your gateway to grow, learn, and thrive in the floral industry.

Care and Maintenance

How do I care for the flowers once they arrive?

Each order comes with care instructions, but generally, you should trim the stems, place the flowers in clean water, and keep them away from direct sunlight and extreme temperatures. Refresh the water every 2–3 days for optimal freshness.

What should I do if my flowers arrive damaged?

If your flowers are damaged upon arrival, please take a photo and contact us immediately. We’ll arrange for a replacement or refund based on the situation.