About Our Flowers

What kind of flowers do you offer?

We offer a wide variety of fresh flowers sourced directly from sustainable farms. Our selection includes seasonal favorites, exotic varieties, and classic blooms, perfect for any occasion.

Where do your flowers come from?

MundiFlowers sources its flowers from trusted farms both locally and internationally, with a focus on quality, sustainability, and freshness.

How long will the flowers last?

The longevity of our flowers depends on the type and the care they receive. On average, fresh flowers last 7–10 days if properly cared for. We provide flower care tips with every order to help maximize their lifespan.

Are your flowers eco-friendly?

Yes, we are committed to sustainability. Our flowers are grown using environmentally friendly practices, and we work with farms that prioritize ethical treatment of workers and eco-conscious farming techniques.

Ordering and Delivery

How can I place an order?

You can place an order through our website by selecting your desired products and quantities. For customized orders or special requests, feel free to contact us directly for personalized assistance.

Can I schedule deliveries in advance?

Yes, we offer pre-order services for both one-time purchases and subscriptions. You can schedule your deliveries in advance to ensure your flowers arrive on the day you need them, perfect for events or busy seasons.

What are your delivery areas?

We deliver nationwide across the United States. For international deliveries, please contact us to discuss options and availability.

What is the delivery time for my order?

Standard deliveries typically arrive within 1–3 business days, depending on your location. If you require faster shipping, we offer express delivery options for an additional fee.

Can I request same-day delivery?

Same-day delivery is available in select areas. Please contact us before placing your order to confirm availability for same-day service in your location.

How are the flowers packaged?

Our flowers are carefully packed in specially designed boxes to ensure they arrive fresh and intact. Each order includes hydration packs to keep the flowers nourished during transit.

What happens if I’m not home to receive the delivery?

If no one is available to receive the delivery, our courier will leave the package in a secure location or contact you to arrange redelivery. We recommend providing any specific delivery instructions when placing your order.

Payment and Pricing

What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers. If you’re a regular client or part of our subscription service, we also offer invoicing options for your convenience.

Can I get a refund or replacement for my order?

If you’re not satisfied with your order, please contact us within 24 hours of delivery. We offer refunds or replacements in cases of damaged or unsatisfactory flowers. Your satisfaction is our priority!

Are there any discounts for large orders?

Yes, we offer special pricing for bulk orders and event planners. Contact us to discuss discounts and flexible pricing for your specific needs.

Subscriptions and Memberships

What is included in a flower subscription?

Our subscription service includes regular deliveries of fresh flowers to your business or home. You can choose from weekly, biweekly, or monthly options, and we customize the arrangements to suit your preferences and needs.

How do I sign up for a flower subscription?

Signing up is easy! Simply visit our subscription page and select the plan that works for you. You can also contact us for personalized subscription options tailored to your business or event schedule.

Can I pause or cancel my subscription?

Yes, you can pause or cancel your subscription at any time with no penalties. Just notify us at least 5 days before your next delivery, and we’ll adjust your service accordingly.

What benefits do I get with a florist membership?

Our florist membership includes access to our wholesale warehouse, discounts on flowers and supplies, coworking spaces, and exclusive workshops. Plus, you earn loyalty coupons with every purchase, which can be redeemed for future orders.

Care and Maintenance

How do I care for the flowers once they arrive?

Each order comes with care instructions, but generally, you should trim the stems, place the flowers in clean water, and keep them away from direct sunlight and extreme temperatures. Refresh the water every 2–3 days for optimal freshness.

What should I do if my flowers arrive damaged?

If your flowers are damaged upon arrival, please take a photo and contact us immediately. We’ll arrange for a replacement or refund based on the situation.